FAQ

Frequently asked questions for the App Task Reports for Jira.

I installed the App but no new Dashboard Gadgets are available, why?

Sometimes it can take 10 minutes or more until Confluence shows new Dashboard Gadgets after you installed a new App from the Marketplace. Retry or if you don’t see them after a few hours, please reach out to us. Also make sure you installed the App correctly from the Marketplace, and double-check in “Manage Apps” if everything looks correct.

Can I include tasks from restricted pages?

Yes, you can. In order to achieve this, give the user “Tasks Reports App” the appropriate permissions.

What tasks are included in the Task Analytics?

You can configure the date range and the App will pull all tasks that have either been created or are due within the specified date range.

Where can I ask questions or submit a feature request?

Please visit: https://meetical.atlassian.net/servicedesk/customer/portal/2