{"xsrfToken":"145ecf356a0e3dd734564e439c2926a679e79d02_lout","branding":{"id":"2","key":"msup","name":"Meetical Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#147fc4","headerLinkHoverBGColor":"#147fc4","headerBadgeColor":"#147fc4"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/88d0b988-34c3-4735-b6dd-0950a1312147/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzY2Q2YmM3Mi04ZTYwLTRmZjUtOGVjZC0yN2U0NjU3YWFlYzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg4ZDBiOTg4LTM0YzMtNDczNS1iNmRkLTA5NTBhMTMxMjE0NyI6WyJyZWFkIl19LCJleHAiOjE3MzQ4Nzk4MDAsIm5iZiI6MTczNDg3OTIwMH0.8vNyHMMs-PZ67YI_3rlmh6OpfkiBcFor1LNObIItt7I&client=3cd6bc72-8e60-4ff5-8ecd-27e4657aaec6&mode=fit","logoId":"88d0b988-34c3-4735-b6dd-0950a1312147","isLogoAvailable":true,"helpCenterTitle":"Meetical Help Center","sharedPortalName":"Meetical Help Center","userInitialAnnouncementHeader":"Please check our statuspage for problems and incidents affecting all instances","userInitialAnnouncementMessageWiki":"<p><a href=\"https://meetical.statuspage.io\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://meetical.statuspage.io</a> and <a href=\"https://confluence.status.atlassian.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://confluence.status.atlassian.com</a></p>","translations":{"en-US":{"helpCenterTitle":"Meetical Help Center","sharedPortalName":"Meetical Help Center","announcementHeader":"Please check our statuspage for problems and incidents affecting all instances","announcementMessage":"https://meetical.statuspage.io and https://confluence.status.atlassian.com","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/7ce1586f-3278-43a9-9eee-59c7c7c4dd8e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzY2Q2YmM3Mi04ZTYwLTRmZjUtOGVjZC0yN2U0NjU3YWFlYzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdjZTE1ODZmLTMyNzgtNDNhOS05ZWVlLTU5YzdjN2M0ZGQ4ZSI6WyJyZWFkIl19LCJleHAiOjE3MzQ4Nzk4MDAsIm5iZiI6MTczNDg3OTIwMH0.BTKgzhv0NrdlpPciQA3QabqoZ3guIktNy3sgBY_ckm0&client=3cd6bc72-8e60-4ff5-8ecd-27e4657aaec6&height=300&mode=fit","bannerMediaApiFileId":"7ce1586f-3278-43a9-9eee-59c7c7c4dd8e","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"msup","projectId":10003,"serviceDeskId":2,"name":"Meetical Support","description":"<p>Welcome! You can raise a Meetical Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"25","name":"Account removal / uninstall free version","descriptionHtml":"","callToAction":"Account removal / uninstall free version","introHtml":"<p>Offboarding from Meetical? We delete inactive accounts regularly, but can do that immediately for you.</p>","icon":10518,"iconUrl":"https://meetical.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[3],"key":""},{"id":"18","name":"Data Center App Support ","descriptionHtml":"","callToAction":"Data Center App Support ","introHtml":"","icon":10510,"iconUrl":"https://meetical.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10510","groups":[4],"key":""},{"id":"26","name":"Easy Calendar Discount for First Year","descriptionHtml":"","callToAction":"Easy Calendar Discount for First Year","introHtml":"<p>Choose this if you have been using Easy Calendar before it became paid and enjoy a significant discount up to 100% for the first year. We'll check usage of the app together and hope to reach a fair agreement.</p>","icon":10484,"iconUrl":"https://meetical.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10484","groups":[7],"key":""},{"id":"10","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://meetical.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[7],"key":""},{"id":"17","name":"Onboarding Support","descriptionHtml":"","callToAction":"Onboarding Support","introHtml":"<p>Need help to setup one of our Apps? Reach out we're glad to help!</p>","icon":10466,"iconUrl":"https://meetical.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[3],"key":""},{"id":"12","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://meetical.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[3],"key":""},{"id":"11","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://meetical.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[3],"key":""},{"id":"14","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://meetical.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[5],"key":""},{"id":"15","name":"Suggest improvement / new feature","descriptionHtml":"","callToAction":"Suggest improvement / new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://meetical.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[5],"key":""},{"id":"9","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://meetical.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[3],"key":""},{"id":"13","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://meetical.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":5,"name":"Product Feedback"},{"id":7,"name":"Licensing / Billing"},{"id":3,"name":"General"},{"id":4,"name":"Data Center"}],"orderMapping":{"4":[18],"7":[10,26],"5":[15,14],"3":[17,9,11,25,12]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d2393ee0-47a2-3525-a52a-3aac2c14b50c","appLinkName":"System Confluence","appLinkUrl":"https://meetical.atlassian.net/wiki","spaceKey":"MSUP","spaceName":"Meetical Support","spaceUrl":"https://meetical.atlassian.net/wiki/spaces/MSUP","isServer":false},"labels":[],"projectKey":"MSUP","serviceDeskId":2,"kbLinkDomainURLs":["https://meetical.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MSUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzY2Q2YmM3Mi04ZTYwLTRmZjUtOGVjZC0yN2U0NjU3YWFlYzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ4ODA0MDAsIm5iZiI6MTczNDg3OTIwMH0.fDDvAVvjROQipVYDzjm0v5tmw8FqdDEpb2lFclnO1BY","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"3cd6bc72-8e60-4ff5-8ecd-27e4657aaec6","tokenDurationInMins":20}},"sharedPortal":{"name":"Meetical Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://meetical.atlassian.net/wiki","kbLinkDomainURLs":["https://meetical.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=meetical","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"145ecf356a0e3dd734564e439c2926a679e79d02_lout","baseUrl":"https://meetical.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://meetical.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"3cd6bc72-8e60-4ff5-8ecd-27e4657aaec6","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"748ce8f5c5b443468391baa6ba74d187","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}